Online reputation

Measure and manage your online reputation

Your solution, on-demand

As cause or consequence, the “buzz” trend impacts any company’s marketing strategy. Monitoring the viral marketing phenomenon is a key challenge for companies to control and improve how their brand is perceived online.

BuzzWatcher, a social media monitoring platform, measures a company’s brand, product or competitor activity on all web 2.0 channels (social networks, video sharing platforms, blogs, information sites etc.).

Key benefits

  • Efficiently analyse and optimise the ROI of your online reputation management policy (visibility of your actions, brand perception, commitment and reputation of user generated content etc.).
  • Control your budget: a billing system per keyword guarantees total cost control.
  • Manage crisis situations: BuzzWatcher provides a clear, accurate and relevant view of the discussions which concern you, at the moment when they take place.
  • Save time: from the millions of conversations analysed by BuzzWatcher we only extract targeted, organised and analysed information which is directly exploitable.

Overview

  • Complete monitoring of your sphere of influence:
    view real-time conversations taking place on the web 2.0 (social networks, blogs, information sites etc.).
  • Measure the visibility and impact of conversations: evaluate the impact of each article according to the influence score of the supports, sites or authors of origin.
  • Productivity and collaboration tools: manage and store different media coverage on a daily basis (custom labels, annotations, bookmarks, read and unread article variables, blacklist system, batch processing etc.).
  • Segmentation on the fly: combine search filters (monitoring, keywords, channels and content language categories) to focus your analyses on an accurate selection of data.
  • Semantic analysis: discover the different concepts, emotions and trends from different conversations to better anticipate and determine the mindset and expectations of your sphere of influence.
  •  Reports/exports: benefit from the strength and flexibility of Report Builder to create reports, set their frequency or their format. All BuzzWatcher data and analyses are exploitable.

Resources

Additional solutions and services

Configuring BuzzWatcher

Configure your online reputation management tool in no time

BuzzWatcher Training

Become operational in using your online reputation solution

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