Why choose AT Internet?

WHAT MAKES US UNIQUE

A TAILORED SOLUTION

We’ve developed a digital analytics solution that’s so flexible, it can adapt to the specific needs of each digital project, in all industries, no matter your business model. The Analytics Suite’s advanced customisation options mean you can adapt your measurements (customisable dimensions, metrics, analyses and reports) according to the performance indicators you wish to analyse. “Tailor-made” also means an individualised client relationship focused on your marketing challenges, needs and evolution, supported by our consultant teams’ expertise and complete involvement.

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USER EXPERIENCE

Giving you an optimum user experience is our daily pursuit. In our suite of applications, you’ll find interfaces that are simple to use and understand for all types of users. Digital analytics beginners and experts alike will discover an intuitive experience with our analytics tools, dashboards, reports and management. You’ll work in a setting that was designed with you in mind: Simply “drag-and-drop” to make your selections, customise your workspace settings to your liking, and access the Support Centre online. Additionally, our solution’s responsive design means you can consult your data from all types of devices (smartphones, tablets or desktop). We empower you to quickly become familiar and adept with the Analytics Suite.

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UNRIVALED SPEED

Everywhere you look, you’ll find efficiency with AT Internet: speed of implementation of our solution, responsiveness of support teams and rapid access to data in our interfaces. Three numbers say it all:

  • <5 minutes: time between collection and delivery of all data, with unlimited segmentation
  • <2 seconds: average response time for 99% of queries
  • 3 weeks: average time to implement the Analytics Suite

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CUSTOMER RELATIONSHIP

Experienced, available and responsive, our customer service teams guarantee you a close, one-to-one relationship to help you draw maximum value from the Analytics Suite. Our customer service has been recognised as one of the most effective in the world in an independent report: “AT Internet reference clients were most positive about knowledge of support staff, responsiveness to support issues…” Source: The Forrester WaveTM: Web Analytics, Q4 2011 – Forrester Research, Inc. (October 6, 2011). Our customer support at a glance:

  • <2 hours: average response time for technical support
  • 96%: satisfaction rate for answers provided by technical support teams

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ULTRA-CONNECTED SUITE: AN OPEN PLATFORM

Your rich digital data should feed your entire information system. We don’t believe in single, closed, proprietary systems – we think the Internet and digital intelligence should be open. To support our stance, we offer data export using our next-generation API that’s powerful, flexible and comprehensive. With substantial extraction capabilities, your possibilities for advanced data usage and integration are endless (CRM, BI, targeting, and more).

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DATA PROTECTION & COMPLIANCE

With 20 years of experience, and as the only European group among the primary leaders in digital analytics, we’re wholly independent and focused on analytics. We guarantee that your data will only be used for your intended purposes and marketing objectives, thanks to our stringent and certified approach to data security, privacy and confidentiality. Our solution complies with European legislation – the strictest in the world. In addition, we’ve received certification and seals in 6 countries:

  • Sweden (KIA-index)
  • Germany (TUV)
  • United Kingdom (ABC)
  • France (OJD)
  • Spain (OJD)
  • Greece (ENED)

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A QUALITY APPROACH

Still unconvinced? We’re contractually committed to performance, due to our SLAs that are unique on the market. They guarantee high-quality performance across all aspects of AT Internet’s® services. We don’t make promises. We deliver results. Case in point: We guarantee a data collection rate of up to 99.95%. Our SLAs also apply to specific aspects of our services:

  • Time to access data
  • Availability of interfaces online
  • Support teams’ response time

On your end, no long-term contracts are required. We earn our clients’ loyalty through the quality of our offerings.

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LET’S TALK

WE’LL GIVE YOU A CALL

Our digital analytics experts will be happy to give you a call and answer all your questions. Just give us a few details about yourself below.

 

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